We operate on a structured appointment system designed to protect your reserved treatment time and ensure timely access to care for all patients. These standards allow us to maintain scheduling integrity, clinical excellence, and a respectful experience for everyone we serve.
By booking an appointment, you acknowledge and agree to the following terms.
Appointment Policy
Arriving late reduces your treatment time. While we make every effort to accommodate you within your scheduled time, arrival more than 10 minutes late may require rescheduling. Cancellation policies will apply if the appointment must be rescheduled due to late arrival.
A $100 deposit is required to reserve all individual appointments.
Packages require a $275 deposit at the time of booking.
Deposits are applied toward your total service balance at the time of treatment.
Appointments are not confirmed without a deposit.
Cancellation & No-Show Policy
We require a minimum of 48 hours’ notice to cancel or reschedule an appointment.
Appointments cancelled within 48 hours or missed without notice will result in forfeiture of the deposit.
A new deposit will be required to reserve a new appointment time.
Appointments rescheduled with at least 48 hours’ notice will have the deposit transferred to the new appointment date.
After three no-shows and/or late cancellations, full prepayment will be required to secure all future appointments.
Prepaid appointments are non-refundable if the cancellation or no-show policy is violated.
Future appointments requiring prepayment must be scheduled directly through the office.
We reserve the right to decline future scheduling in cases of repeated policy violations.
Refund Policy
We do not offer refunds on any services rendered.
All treatments are customized and biologically variable. Additional services required to achieve desired outcomes are the responsibility of the patient.
Retail products are final sale. Defective products may be exchanged within 14 days for the same product only.
Gift certificates are non-refundable.
Children Policy
We love families and understand that life can be full. To maintain a safe and focused clinical environment, we ask that childcare arrangements be made prior to your appointment.
This allows us to provide each patient with our full attention and ensures a calm experience for everyone in the space.
We appreciate your understanding and cooperation.
Pet Policy
While we love animals, pets are not permitted inside the facility to maintain a safe and healthcare-compliant environment. Service animals are welcome in accordance with federal guidelines.
Thank you for helping us preserve a comfortable and professional setting for all patients.